Please be aware that there are some changes for this year’s workshops:

• No fee is required
• Bring your own brown-bag lunch (as you know, the lunch break is brief)
• Location: CPH (College of Public Health), Distance Learning Studio, Room#2006

Managing Cost Issues

Regardless of your role, almost all research administrators in all type of universities need to know how to advise and/or manage cost issues. These are before you in proposal budgets, when negotiating terms and conditions and, maybe the most challenging of all, while managing the day-to-day accounts for sponsored projects. Representing the pre and post award central office as well as the departmental business office, our faculty will cover topics including:

• personnel and payroll issues
• cost transfers
• cost sharing management and companion accounts
• costing and billing service centers
• allowability of certain troublesome costs (such as food)
• procurement cards

Case studies used to provide participants with useful applications of some best practices and systems used to manage costs.

Effective Proposal Developement

This program will provide a number of best practices in proposal development functions. Continual pressure to connect faculty with funding, to facilitate collaborations and manage limited submissions are among the few of the challenging tasks before you. Some institutions have a separate office to handle this function, others have a person within and still others are responsible for this area along with a host of other pre award functions. Our seasoned faculty represent both large and small institutions, representing different successful approaches. Topics include:

• Identifying funding sources (internal /external)
• Coordinating limited submissions
• Facilitating research collaboration (inter- and intra-institutional /international)
• NIH Roadmap
• Bridge funding
• Center development

Complex Agreements

We are hearing more and more the term translational research – how research results are translated into products or public use. Getting research results from the bench to the public can take several paths and involve several types of agreements outside of the initial supporting research award. These may include non-disclosure agreements, teaming agreements, material transfer agreements, clinical trial agreements, and license agreements with start-up companies. The negotiation and management of these agreements usually involves some unique challenges for research administrators. This program will focus on these agreements and areas of risk, accounting issues, institutional and individual conflict of interest, protection of human subjects, effort certification for investigators, publications, and the special challenges you face in administering all these issues in collaborations with multiple parties and a multi-site clinical trial program. Whether you are involved as the prime institution or as the subawardee we all need to understand and work through the wide range of issues.

The faculty for this program are seasoned pros who will share their experiences in successfully managing these unique and often challenging agreements.

Good Customer Service for Research Administrators:
How to Support the Research Endeavor at Your Institution

With new demands emerging from sponsors, faculty and institutional management on a daily basis, how do Research Administrators define Good Customer Service?

Our panel of experts will examine who is the Customer and what constitutes Good Customer Service. They will look at the roles of the Central Sponsored Programs office and the role of the Departmental Administrator. The faculty will explore the elements of customer service that works both ways between central and departmental research administrators, and how this relationship is critical to good service to the ultimate customer: the PI. They will discuss approaches as to how to communicate to your customers in a way that lets them know that you are both working toward a common goal.

Some of the elements of customer service that will be covered are:

• Speed
• Accuracy
• Transparency
• Politeness
• Compliance

The Sponsor as the Customer will also be examined as good communication is critical to insuring that this customer is best served - while keeping your researchers content.

Please select the workshop(s) you are interested in attending and then complete the following information:

First Name

Last Name

Title

College/Campus/Unit

Department

Mail Point

Email Address

Campus Phone Number