Technology Assistance

Remote Access

While many of our resources can be accessed simply by logging on through your internet browser or using a VPN client, some resources will require the creation of a remote desktop profile.

Please follow the instructions below to set up Remote Desktop on your home computer or laptop, this will allow you to access your local computer at work. The instructions for accessing the University’s new Virtual Private Network Client (VPN) and instructions on using Microsoft Teams are also listed below.

Remote Desktop Set Up Instructions:

Connecting to Windows 10
Connecting to Mac OS

Virtual Private Network Client (VPN) Set Up Instructions:

GlobalProtect for Windows 10
GlobalProtect for Mac OS

Applications, Email, and File Shares that can be accessed from their respective web addresses without Remote Desktop:

• USF VPN Client
• USF Applications
• USF Outlook E-mail
• USF Box – Document Sharing
• USF Voice Mail
• USF Microsoft Teams (Instructions)
• DocuSign (Instructions)

To download and install a physical copy of Office, Box and Teams:

• USF Microsoft Teams - Collaboration
• USF Box Drive
• USF Staff Microsoft Office

If you have technology questions or need assistance, please contact USFRI Help Desk.